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  • About Us
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    ADAAA

    • *Pro.ADAAA Eligibility and Accommodations
    • Doc.ADA Interactive Process and Decision-Making Guide
    • Doc.ADA Physician’s Report
    • Doc.ADA Request for Accommodations
    • Doc.Physician’s Statement for Return to Work
    • Ltr.ADA Dialogue and Request for Reasonable Accommodations (word)
    • Ltr.ADA Physician Requesting Medical Information (word)
    • Ntf.ADA-Confirmation of Receipt-Eng_Spa

    Annual Employee Notices to be Sent

    • Doc.Annual Workplace Postings Checklist
    • Post.Employee Assault
    • Post.Employee Rights and Responsibilities under the FMLA
    • Post.Employee Rights under the Fair Labor Standards Act
    • Post.Employer Notice of Ombudsman Program – English
    • Post.Employer Notice of Ombudsman Program – Spanish
    • Post.Equal Employment Opportunity is the Law & GINA Notice – English
    • Post.Equal Employment Opportunity is the Law & GINA Notice – Spanish
    • Post.EVerify Participation – English and Spanish
    • Post.FFCRA Paid Sick Leave and Expanded FMLA
    • Post.FMLA
    • Post.Food Workers
    • Post.Food Workers-Spanish
    • Post.IER Right to Work Poster for E-Verify Districts – English and Spanish
    • Post.Non-Discrimination – must fill in information
    • Post.Notice of Pest Control Treatment – English
    • Post.Notice of Pest Control Treatment – Spanish
    • Post.Notice of Rights and Responsibilities under the Open Records Act – English
    • Post.Notice of Rights and Responsibilities under the Open Records Act – Spanish
    • Post.Notice Regarding Certain Work-Related Communicable Diseases Eligibility for WC – Spanish
    • Post.Notice Regarding Certain Work-Related Communicable Diseases Eligibility for WC in Texas – English
    • Post.Notice Regarding First Responders to Assist in Worker’s Compensation Disputes
    • Post.Notice Regarding First Responders to Assist in Worker’s Compensation Disputes – English
    • Post.Notice to Employees Concerning Worker’s Compensation in Texas – English
    • Post.Notice to Employees Concerning Worker’s Compensation in Texas – Spanish
    • Post.Texas Unemployment Act Notice
    • Post.Tobacco-Free School
    • Post.Worker’s Right to Know – Hazardous Chemicals
    • Post.You have the Right to NOT Remain Silent, Whistleblower
    • Post.Your Rights Under USERRA_Private

    Benefits & Compensation

      Cobra

      • *Pro.COBRA
      • Ntf.Notice of Continuation of Coverage (word)
      • Res.Notice of COBRA Rights
      • Res.Q & A COBRA

      Compensation Package - New Employees

      • Ltr.New Employee Compensation Package

      Death of Employee

      • *Pro.Employee Death
      • Doc.District Peace Officer Benefits Designation

      Grants. Incentives, Stipends

      • *Pro.Teacher Grant Incentive Programs
      • Doc.Stipend/Supplemental Pay

      Overtime, Comp Time, & Breaks

      • *Pro.Overtime, Comp Time, and Breaks
      • Doc.Compensatory Time Log
      • Doc.Overtime Request – Employee
      • Doc.Overtime Request – Employer

      State/Federal Requirements

      • *Pro.Employee Benefits

      Unemployment Benefits

      • *Pro.Unemployment Benefits
      • Ltr.Reasonable Assurance (LRA) (word)

      Workman's Compensation

      • *Pro.Worker’s Compensation
      • Doc.Employee Accident/Incident Report
      • Doc.Witness Incident Statement
      • Res.District Employee Wage Statement
      • Res.Employee Rights Under TLC

    Complaints

      Discrimination Action

        DIA Investigation

        • Ltr.Extension of Timeline for Outsource Due to Investigation (word)
        • Ltr.Initiation of DIA Investigation-Level 1 Abatement Pending (word)
        • Ltr.Initiation of DIA Investigation-Level 2 Abatement Pending (word)
        • Ltr.Investigation of Findings (word)

        Level 1DA

        • *Pro.Discrimination Complaint L1
        • Doc.Discrimination Investigation Report L1
        • Doc.Employee Discrimination Complaint L1
        • Ltr.DGBA Notice of Initiation of Investigation Pending Level 1 Grievance (word)
        • Ltr.Level 1 Grievance Response (word)
        • Ltr.Outside of Timeline – DA-EA – Level 1 (word)
        • Scr.Discrimination Conference L1

        Level 2DA

        • *Pro.Discrimination Complaint L2
        • Doc.Discrimination Investigation Report L2
        • Doc.Employee Discrimination Complaint L2
        • Ltr.Level 2 Grievance Response-Denial (word)
        • Ltr.Level 2 Grievance Response-Granted (word)
        • Ltr.Notice of Initiation of Investigation Pending Level 2 Grievance (word)
        • Ltr.Out of Timeline – DA-EA Level 2 (word)
        • Scr.Discrimination Conference L2

        Level 3DA

        • *Pro.Discrimination Complaint L3
        • Doc.Employee Discrimination Complaint L3
        • Ltr.Level 3 Hearing Notice-Employee (word)
        • Ltr.Level 3 Response to Employee (word)

      Employment Action

        Level 1EA

        • *Pro.Level 1 Employment Complaint
        • Doc.Administrator Report for Level 1 Conference
        • Doc.Employee Level 1 Complaint Based on Employment Action
        • Ltr.DGBA Notice of Initiation of Investigation Pending Level 1 Grievance (word)
        • Ltr.Level 1 Grievance Response (word)
        • Ltr.Outside of Timeline – DA-EA – Level 1 (word)
        • Scr.Level 1 – Employee Complaint

        Level 2EA

        • *Pro.Level 2 Employment Action Complaint
        • Doc.District Designee Report to Level 2 Conference
        • Doc.Employee Level 2 Complaint Based on Employment Action
        • Ltr.Level 2 Grievance Response-Denial (word)
        • Ltr.Level 2 Grievance Response-Granted (word)
        • Ltr.Notice of Initiation of Investigation Pending Level 2 Grievance (word)
        • Ltr.Out of Timeline – DA-EA Level 2 (word)
        • Scr.Level 2 Employee Complaint

        Level 3EA

        • *Pro.Level 3 Employment Action Complaint
        • Doc.Employee Level 3 Complaint Based on Employment Action
        • Ltr.Level 3 Hearing Notice-Employee (word)
        • Ltr.Level 3 Response to Employee (word)

      Inappropriate Conduct

      • Ltr.Response to Level 2 Inappropriate Relations (word)
      • Res.Process for Notifications of Inappropriate Conduct
      • Scr.Complaint Conference Regarding Inappropriate Relations

      Informal

      • *Pro.Informal Complaint Process-Staff
      • Doc.Informal Conference Notes-Staff

      Types and Timelines

      • Res.Employee Complaints
      • Res.Timelines for Employee Complaints

    Contract Status

    • *Pro.Contract Status Notifications
    • Ltr.Contract Inaction Non Extension Notice for Administrator (word)
    • Ltr.Contract Inaction Non Extension Notice for Teacher (word)
    • Ltr.Return to Probationary Contract Notice and Consent (word)

    Exceptions to Disciplinary Actions

    • *Pro.Immunity Using Physical Force for Teachers
    • *Pro.Instructional Materials Exception to Disciplinary Actions

    Hiring

      Contracts/Agreements and Addendums

      • Doc.Agreement Letter for Part-Time Educator
      • Doc.At Will Agreement
      • Doc.Certification Addendum to Teacher Contract
      • Doc.Non-Certified Contract
      • Doc.Part-Time Educator Agreement
      • Doc.Probationary Contract
      • Doc.Probationary Dual Assignment Contract
      • Doc.Supplemental Duty Form – ESY Teacher
      • Doc.Term Contract
      • Doc.Term Dual Assignment Contract

      Credit Check Procedures

      • *Pro.Credit Checks
      • Doc.FCRA Notice and Release
      • Ltr.FCRA Preliminary Notice of Adverse Action (word)
      • Ltr.Final Notice of Adverse Action (word)
      • Res.FCRA Rights

      Criminal Background Checks and Reviews

        Background Checks

        • *Pro.Conducting Criminal History Checks
        • Doc.Criminal History Check Request

        Background Committee Reviews

        • *Pro.Review of Criminal History Report
        • Doc.Committee Meeting Criminal History Record
        • Ltr.Findings of Criminal History Review (word)
        • Ltr.Notification of SBEC Report (word)
        • Ltr.Notification to SBEC on Criminal Report (word)

      Hiring Professionals

      • *Pro.Requirements for Hiring School Counselors

      Interviewing and Reference Checks

      • *Pro.New Hire Interviewing
      • *Pro.Reference Checks
      • Doc.New Hire Scoring Guide
      • Doc.Reference Checks

      Job Posting Requirements

      • Res.Postings and Job Requirements

      Military Reemployment

      • *Pro.Military Reemployment
      • Doc.Military Notification and Worksheet for Reemployment

      New Hires

        Contract

        • Doc.Checklist for Contract Hire
        • Doc.Recommendation to Hire-Contract
        • Doc.Reference Check for Contract Position
        • Doc.UIL Professional Acknowledgment Form

        Non-Contract

        • *Pro.Non-Contractual Employee Hiring
        • Doc.Checklist for Non-Contract Hire
        • Doc.Recommendation for Hire – Non-Contract
        • Doc.Reference Check for Non-Contract Employment
        • Ltr.Non-Contract Employment Offer (word)

        Process-Hiring and Onboarding

        • *Pro.New Hires – Hiring and Onboarding
        • Doc.New Hire Checklist
        • Ltr.Employment Confirmation (word)
        • Ltr.Employment Offer (word)
        • Ltr.Intent to Hire (word)
        • Ltr.Interviewed Not Hired (word)
        • Ltr.New Hire Hourly Wage (word)
        • Ltr.Receipt of Application (word)

        Reporting

        • *Pro.New Hire Reporting
        • Doc.Texas Employer New Hire Reporting Form-2023

        Required Forms for Newly Hired

        • Doc.New Hire Acknowledgment
        • Res.FMLA Notification
        • Res.SSA-1945 Non Social Security

      Requesting Position

      • *Pro.Vacancy Considerations for Current Employees
      • Doc.Posting Request

      Retiree Reemployment

      • *Pro.Retired Employment
      • Doc.Retire-Rehire Addendum
      • Ltr.Acknowledgment for Retiree Hire

      Temporary Certification of Out of State Educators

      • *Pro.Temporary Certification for Out of State Educators
      • Ltr.Admin Notice of Temporary Certification for OOS Educators

    Independent Contractors

    • *Pro.Independent Contract Requirements
    • Doc.Service Agreement (word)
    • Doc.Service Agreement w/ logo insert option (word)
    • Res.TWC’s Comparison of Employees and Contractors

    Investigations

      Documents for Investigation

      • Doc.Investigation Checklist-Employee Misconduct
      • Doc.Investigation Checklist-Improper Relations
      • Doc.Report Findings of Alleged Employee Misconduct (word)

      General Letters for Investigations

      • Ltr.Accused Notice to Employee of Report to SBEC (word)
      • Ltr.Confidentiality Exception to File Grievance (word)
      • Ltr.Directive to Meet-Investigations (word)
      • Ltr.Employee Investigation Finding
      • Ltr.Notification of End of Confidentiality – Witness (word)
      • Ltr.TEA SBEC Report (word)
      • Ltr.Witness Confidentiality Directive (word)
      • Ltr.Witness Information to SBEC (word)

      Types of Investigations

      • *Pro.Discrimination and Employee Action Investigations
      • *Pro.General Misconduct Investigations
      • *Pro.Improper Relations Investigations

    Leaves and Absences

      Assault Leave

      • *Pro.Assault Leave
      • Doc.Assault Leave Investigation
      • Ltr.Assault Investigation Findings (word)
      • Ltr.Assault Leave Granted Pending Investigation (word)
      • Post.Employee Assault

      Family Medical Leave

      • *Pro.Family Medical Leave (FMLA)
      • Doc.Individual FMLA Eligibility Checklist
      • Ltr.Findings for FML Request (word)
      • Post.FMLA

      General Leave Information for HR

      • Res.Leaves and Absences Glossary
      • Res.State and Federal Leave

      Generic Leave Forms and Letters

      • Doc.Employee Accident/Incident Report
      • Doc.Physician’s Certification for Eligibility of Medical Leave
      • Doc.Physician’s Statement for Return to Work
      • Doc.Request for Approved Leave
      • Ltr.Administrative Leave with Pay
      • Ltr.Administrative Leave with Pay and Required Medical Examination/Alcohol Screen
      • Ltr.Denial of Reinstatement Notification
      • Ltr.Findings of Medical Leave Request
      • Ltr.Leave Reinstatement Notification

      Military Leave

      • *Pro.Military Leave
      • Doc.Military Leave Worksheet
      • Ntf.Military Paid Leave

      Peace Officer Leaves

      • *Pro.Peace Officer Mental Health Leave
      • *Pro.Peace Officer Quarantine Leave
      • Doc.Quarantine/Isolation Approval for Peace Officer
      • Doc.Reimbursement Request for a Police Officer Quarantine

      Short Term Principal Approval Leaves

      • *Pro.Approved Campus Leaves

      Sick Leave Pool

      • *Pro.Sick Leave Pool
      • Doc.Health Care Provider Certification for Catastrophic Injury_Illness
      • Doc.Request for Sick Leave Pool Days
      • Doc.Sick Leave Annual Report
      • Doc.Sick Leave Donation

      Temporary Disability Leaves

      • *Pro.Temporary Disability
      • Ltr.1st Notice Requesting Return to Work Information
      • Ltr.2nd Notice Requesting Return to Work Information
      • Ltr.End of Temporary Disability Leave and Recommendation for Termination

      Vacation Days

      • Doc.Vacation Request

    Misconduct Requirements and Documents

      Disciplinary Actions for Behavior

        Overview

        • *Pro.Employee Disciplinary Actions and Documentation
        • Doc.Cover Sheet for Progressive Action
        • Doc.Employee Notation Log
        • Ltr.Setting Meeting for Staff Behavior

        Sample Directives

        • Ltr.Directive to Meet – Investigations (word)
        • Ltr.Directive to Respond While on Administrative Leave (word)
        • Ltr.Directive to Return District Property-Final Notice (word)
        • Ltr.Harassment to Employee Directive (word)
        • Ltr.Harassment to Student Directive (word)
        • Ltr.Performance Directives for Deficiencies (word)
        • Ltr.Request for Documentation (word)

        Sample Reprimands

        • Ltr.Reprimand for Behavior (word)
        • Ltr.Reprimand for Being Late-Informal (word)
        • Ltr.Reprimand for Excessive Absences-Informal (word)
        • Ltr.Reprimand for Insubordination-Informal (word)
        • Ltr.Reprimand for Not Meeting Deadlines-Informal (word)

        Sample Warnings

        • Ltr.Cautionary for Behavior Concern (word)
        • Ltr.General Conference Summary (word)

      Electronic Device Searches

      • Res.Electronic Device Searches for Employees

      Employee Arrest Administrative Procedures

      • *Pro.Employee Arrest
      • Ltr.Notification of Decision Regarding an Arrest
      • Ltr.Notification of Leave for an Arrest

      Employee Search Procedures

      • *Pro.Employee Search and Seizure
      • Doc.Employee Search and Seizure

      SBEC Reporting for Misconduct

      • *Pro.SBEC Reporting
      • Ltr.Employee Notification of SBEC Report
      • Ltr.Employee Notification of SBEC Report
      • Ltr.Notification of Witness Report to SBEC
      • Ltr.TEA SBEC Report (word)

    Performance Appraisals

      Calendar

      • Doc.District Appraisal Calendar Worksheet

      Certified Positions

      • Doc.Curriculum Leadership Annual Evaluation
      • Doc.Librarian Evaluation
      • Doc.Nurse Annual Evaluation – Rubric Format

      Dyslexia Addendum

      • Doc.Dyslexia Teacher Addendum for Evaluation

      Non-Certified Positions

      • Doc.Bus Driver Annual Evaluation
      • Doc.Classroom Assistant Annual Evaluation
      • Doc.Food Service Staff Annual Evaluation
      • Doc.Maintenance Staff Annual Evaluation
      • Doc.Office Staff Annual Evaluation
      • Doc.Self-Appraisal for Non-Contract Staff
      • Doc.Technology Staff Annual Evaluation
      • Doc.Warehouse Staff Annual Evaluation

      T-TESS

      • Doc.Growth Plan for T-TESS Dimension – Instruction
      • Doc.Growth Plan for T-TESS Dimension – Learning Environment
      • Doc.Growth Plan for T-TESS Dimension – Planning
      • Doc.Growth Plan for T-TESS Dimension – Professional Practices and Responsibilities
      • Doc.T-TESS Checklist
      • Doc.T-TESS Notification

      Teachers

      • *Pro.Audio or Video for Teacher Evaluation
      • Doc.Employee Intervention Plan
      • Doc.Request for Second Appraisal
      • Ltr.Continuing Instructional Concerns (word)
      • Ltr.Initial Notice of Performance Concerns (word)
      • Ntf.Teacher Observation

    Personnel Records Information

    • *Pro.Personnel Records Information
    • Doc.Teacher Service Record

    Pregnant and Nursing Mothers

      Employee Pregnancy

      • *Pro.Employee Pregnancy
      • Doc.Employee Pregnancy Interactive Process Guide
      • Doc.Employee Pregnancy Physician’s Report
      • Doc.Employee Pregnancy Request for Accommodations
      • Doc.Physician’s Statement for Return to Work
      • Ltr.Employee Pregnancy Dialogue and Request for Reasonable Accommodations
      • Ltr.Employee Pregnancy Physician Requesting Medical Information
      • Ntf.Employee Pregnancy Confirmation of Receipts – Eng/Spa

      Nursing Employees

      • *Pro.Employee Nursing

    Religious Rights of Employees

    • *Pro.Employee Religious Rights

    Requirements and Restrictions

      Conflict of Interest

      • *Pro.Conflict of Interest
      • Doc.Employee Disclosure of Other Employment
      • Doc.Public Official Conflict of Interest Affidavit
      • Doc.Superintendent Affidavit Disclosing Substantial Interest
      • Res.Conflict of Interest Flowchart
      • Res.State Conflict Form

      Criminal History Checks

      • Doc.Criminal History Checklist
      • Ltr.Findings of CHRI Review (word)
      • Ltr.Notification of Criminal History Review (word)

      Medical Exams

      • *Pro.Medical Exams for Employees

      Nepotism

      • *Pro.Nepotism

      Non-Certified Teachers and Substitutes

      • Ntf.District Teaching Permit Request
      • Ntf.Parent Notification of Non-Certified Substitute (word)
      • Ntf.Parent Notification of Non-Certified Substitute-Spanish (word)
      • Ntf.Parent Notification of Uncertified Teacher (word)
      • Ntf.Parent Notification of Uncertified Teacher-Spanish (word)

    Separation Processes

      Abandonment of Contract

      • *Pro.Contract Abandonment
      • Ltr.Final Notice of Abandonment of Contract (word)
      • Ltr.First Notice of Abandonment of Contract (word)
      • Ltr.TEA/SBEC Report for Abandonment of Contract (word)

      Non-Renewal and Terminations

      • *Pro.Contract Non-renewals or Termination
      • Doc.Campus Staff Exit Checklist
      • Doc.Principal Termination Non-Renewal Report
      • Doc.Review Process Results for Employer Requested Separation
      • Ltr.Employee Non-renewal or Termination Notification
      • Ltr.Notice of Decision to Terminate Probationary Contract (word)

      Reassignments

      • Ltr.Reassignment to New Position, Campus or Department (word)

      Reduction in Force

      • *Pro.Reduction in Force

      Resignations

      • *Pro.Resignations
      • Ltr.Receipt of Resignation (word)

    Staffing for Unfunded Mandates

    • *Res.Managing Unfunded Mandates
    • Post.Campus Mandate Specialist

    Volunteer Program

      Documentation for Application

      • Doc.Volunteer Application
      • Ltr.Volunteer Approved (word)
      • Ltr.Volunteer Approved with Conditions (word)
      • Ltr.Volunteer Not Approved (word)

      Documentation for Campuses

      • Doc.Volunteer at Home Log
      • Doc.Volunteer Confidentiality Agreement
      • Doc.Volunteer Interest Inventory
      • Doc.Volunteer of the Month Nomination
      • Doc.Volunteer Program Evaluation – Teacher
      • Doc.Volunteer Program Evaluation – Volunteer
      • Ltr.Volunteer Status (word)
      • Res.Volunteer Campus Events
      • Res.Volunteer Handbook (word)

      Documentation for District Coordinator

      • *Pro.Volunteers
      • Doc.Volunteer End of Year Report
      • Res.Developing a Volunteer Program
      • Res.District Volunteer Agenda
      • Res.Logging Volunteer Hours
      • Res.Sample Google Volunteer Form
      • Res.Training for the Volunteer Program
      • Res.Volunteer Roles and Responsibilities
  • C&I
  • Campus Operational
  • Counseling
  • District Operational
  • MTSS Process
  • Nursing
  • Personnel
  • Student Support
  • Trainings

2750 S. Preston Rd, Suite 116-519
Celina, TX 75009

+1 (855) 367-8977

txsp@txschoolprocedures.com

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Amanda Real

Consultant & Contributor

Amanda Real is a licensed specialist in school psychology (LSSP) and a nationally certified school psychologist (NCSP) with 15 years of experience in public education. She began her education career working in schools as a licensed specialist in school psychology, later serving as a behavior specialist, coordinator, and director of special education services at the district level. Regionally, Amanda has previously served as the Child Find consultant for the Education Service Center, Region 20 in San Antonio, TX. Amanda’s professional leadership has included various roles on the Texas Association of School Psychologists (TASP) board, including President of the Association. Amanda is passionate about high-quality support and services to students with disabilities and the individuals who provide them. 

Amanda’s professional experiences provide her with a unique perspective. She emphasizes effective and efficient systems and compliance while maintaining a strong focus on students and practitioners in daily school operations. Her areas of interest include Multi-Tiered Systems of Support (MTSS), Section 504, special education, behavior, cultural diversity, and ethics in school psychology, research, and evidence-based interventions, as well as action planning and progress monitoring.

Amanda resides in the greater San Antonio area with her husband of 12 years. She is involved in ranching, actively participates in her church parish, and enjoys gardening and cooking as hobbies.

César Castro

Spanish Translations

César I. Castro was born in Veracruz, Mexico, and immigrated to Texas at twelve. He graduated from Plano East Senior High School and attended Tarrant County Community College.

Besides being a Certified Health Care Interpreter (CHI-Spanish), César is fluent in American Sign Language and has volunteered to teach the bible with Jehovah’s Witnesses in the deaf community since 2010. He has worked for various school districts as an office assistant in administration and translation. At twenty-six, he married his beautiful wife, Monique Castro, a certified A.S.L. interpreter, and moved to Fort Worth, TX.

In 2016, César joined Texas School Procedures to assist with document translation and enable Spanish-speaking students and their families to be partners in their education.

In 2024, César and Monique formally established their language-service business, Trilingual Solutions, LLC. Together, they provide in-person and remote interpreting services, document translation, and transliteration of English/Spanish content to American Sign Language for school districts and businesses in the Dallas-Fort Worth area.

They enjoy life with their three pups, Sonny (a dachshund mix), Flor (a bloodhound mix), and Socks (a lab mix). The trilingual couple loves camping, hiking, swimming, and snorkeling, among other recreational sports.

Debby Moore

CEO. Trainer & Product Developer

Debby Moore has had over 32 years of experience in Texas Public School Education as a district administrator for Administrative and Student Services, as a campus administrator for elementary and secondary levels, as a counselor for special and regular education at all levels, as a behavioral specialist, and as a regular and special education teacher. Although Debby retired in December of 2010, she continued to serve in several interim school district positions, such as Director of Elementary Operations, COO of Human Resources, Assistant Superintendent for Teaching and Learning, and Director of Student Services. In June 2013, Debby formed Texas School Procedures, LLC, and piloted the website with five districts across Texas. The company went public to all districts in 2015.

Responsibilities at the District administrative level included developing and overseeing the district guidance and counseling program; writing district regulations, forms, and letters; training and overseeing district discipline guidelines and other operational procedures for administrators; overseeing district safety programs; handling parent complaints and grievances; and chairing expulsion hearings. Over her years of service to public education and during retirement, she has presented staff development for teachers, counselors, and administrators at local, regional, state, and national levels.

Debby has been married for 35+ years to a very loving and supportive husband. Her immediate family includes two sons, three inherited sons (one deceased), one daughter through marriage (deceased), and six wonderful grandchildren who provide much joy!  Debby loves spending time with their pets, Nilly and LiLo ( two rescued cats), researching, writing, and reading. Binge-watching various detective/crime/mystery series (mainly British) on Prime and Netflix helps clear the mind.

Dr. Gayle Smith

Product Development Contributor and Trainer

Gayle holds a Bachelor’s degree in Elementary Education from Missouri State University and a Master’s and Doctoral degree from Dallas Baptist University.  With nearly 30 years of experience in public education across rural, urban, and suburban districts, she has served in various capacities, including teacher, principal, Director of Accountability, Area Director, Director of Elementary Education, and Assistant Superintendent. Her passion is driving school improvement efforts to foster an optimal learning environment for every student. She believes that to achieve this, we must develop highly effective leaders who can recruit, support, and retain exceptional teachers.
  

Gayle is married to Don, who has dedicated 34 years to Jack Henry and Associates in the banking software industry. They are proud parents of four children and grandparents, affectionately known as “Gigi,” to 10 wonderful grandchildren. Their family has also grown to include two cherished pets, Barkley, a mini Cavapoo, and Copper, a playful orange tabby. They enjoy RVing, traveling, and spending time on the lake with their boat. In her spare time, Gayle enjoys reading, playing board games, and appreciating nature through hikes, kayaking, or simply sipping coffee on the porch.

Dr. Glenda Boyer

Consultant and Trainer

Dr. Boyer has worked as an educator, school counselor, student assistance coordinator, licensed counselor/supervisor, trainer/consultant, and adjunct teacher in DFW area with over 30 years of combined experience. She currently has a private practice in the Denton area, working with children, adolescents, and their families, as well as adults and couples. Consultation with educators, professional development for school counselors, and adjunct teaching at area universities are also a large part of her professional life. Glenda has been with Texas School Procedures from the beginning providing training and consultation to counselors and developing counseling presentations for the site.

Glenda’s passion is working with children and adolescents and consulting with others who share the same passion – sharing from her experience and learning the needs of counselors and their students in educational settings. Play interventions with children, hands-on activities for curriculum-based support groups, crisis response, suicide prevention, bullying prevention, and counselor self-care/burnout prevention are just a few of her current interests in working with counselors in school settings.

Personal time includes time with friends and family and a small family ranching operation. Glenda has two sons and one daughter as well as a daughter-in-law and son-in-law and five grandchildren. In her spare time, she maintains close to 400 acres in West Texas where she is the proud “parent” of 30 to 40 head of cattle.

Lauren Trotter

Consultant & Contributor

Lauren graduated from Hardin Simmons University in 2018 with a Bachelor of Behavioral Science degree. Before switching to an early childhood education major, she had completed all her nursing school prerequisites. Once the idea of kids came to mind, she quickly realized that education would work better for her and her future family.

Lauren is a 3rd grade teacher in a small district in North Texas. This is her sixth year as an educator. She has taught multiple grade levels and worked in various districts. During her time as an educator, she has grown to love learning about the laws and requirements for public schools. This knowledge has helped her be a better educator and a more informed parent and teacher. 

Lauren has been married for 8 years to her supportive husband, and they share two little boys.  She enjoys spending time with her family, researching new information, and teaching. 

Michelle Capener

Consultant/Accounts Management

Michelle Berry Capener, MS, LPC is both a Licensed Professional Counselor and a Certified School Counselor with over two decades of experience in public education.  She began her career working for a non-profit organization at an elementary campus.  She later served as a behavior specialist at a high school and a counselor at a middle school. She spent the remainder of her time at the District level supporting counselors and AVID (Advancement Via Individual Determination) for a district with an enrollment of about 25,000 students.  Michelle also facilitated over 25 Fifth Grade Career Fairs, featuring over 60 community volunteers and serving over 700 students per occurrence.

Michelle’s varied experience at all grade levels and her serving in both campus and district roles have provided her with valuable insights. Her commitment to establishing consistency within the district and monitoring compliance with state mandates was designed to strengthen and support District initiatives at all levels.  In addition, her attention to detail and exceptional organizational skills allowed her to successfully orchestrate large district-wide events while simultaneously providing critical support to staff.

Michelle has been married to her husband, Todd, for over 25 years.  She is a proud mother to her son, Jordan, who attends Dallas Baptist University.  She is also an animal lover and enjoys spending time with her two cats, Jake and Daphne, and her beloved pup, Maggie. Michelle loves spending time on and near the water and aspires one day to live near the ocean.  Personal activities include attending church, reading, enjoying live music, exercising, and spending time with friends and family.

Nancy Rouse

Customer Service and Website Administrator

Nancy Rouse is a retired Texas educator and technology support staff member with 35 years of experience in education. Her roles in Texas schools have varied, including teaching, mentoring, instructional specialist/designer, and technology systems management. In addition to educating district teachers in current software, she became a subject matter expert on teacher web page development using Lotus Notes. She became the District Lotus Notes Administrator and Webmaster. During this time, Nancy helped transition to a new email system as the Microsoft Exchange Administrator. As Microsoft Lync Administrator, she helped usher in and manage a new phone system for the district.

Nancy’s stent as District webmaster was where she first met Debby Moore, a colleague. Debby was developing policies, regulations, and procedures for the school district, and Nancy created a website to house the “Regs,” which became invaluable in editing and posting the documents. In 2016, shortly before retiring, Debby again approached Nancy, this time to join TxSP to edit documents and help manage the new TxSP website. So impressed by the regulations and best practices being developed, Nancy has continued to support her as a valued customer service representative and document and website manager.

Nancy has three grown sons, two daughters-in-law, and five grandchildren—four boys and, finally, a girl. She enjoys her most precious gift, her family, and the time she spends with them vacationing, camping, fishing, and laughing.

Ri Trotter

Consultant and Contributor

Ri Trotter is a retired Texas educator (and former CPA) with 20 years of experience in education. Her roles in education include teaching special education students, teaching general education classrooms, serving as a Campus Intervention Specialist, leading a campus mentor, and performing several other campus leadership roles.

Ri joined the Texas School Procedures team in August 2022 and contributes through research and writing on various educational topics.

Ri and her husband have three grown and married children and nine grandchildren, ranging in age from 17 to 2. She enjoys spending time with her family (especially the “Grands” and all the activities and sporting events) and participating in the many chores required to establish the recently acquired family ranch/farm.

Rich Claypool

CFO and Operations

Rich has served in various industries’ customer service and sales positions before joining Texas School Procedures, starting in June 2013. Rich was instrumental in developing the company’s behind-the-scenes core set-up and operations with company attorneys and establishing business procedures to ensure smooth operations and functioning. He continues to manage all operational aspects of TxSP and as liaison to subscribing districts, providing all “vendor” documents.

Rich is the proud father of one daughter, Dilyn, and will tell anyone she is his priority. They enjoy being outdoors and doing anything athletic together, such as swimming, hiking, running, biking, paddle boarding, fishing, camping, and kayaking. He is a very involved parent who attends any school activity or parent conference. He has supported her outside karate, dance, basketball, and softball activities, to name a few.

Rich is also an advocate of animals and rescues his fur pets from organizations that take in forgotten animals off the streets. He currently has Kong (a “pitta”) and Bruiser (a “Chiweenie”) that he adopted from South Side Street Dogs, a non-profit vegan Animal Rescue in Houston, Texas.